Refund Policy

Last updated: June 2, 2026

30-Day Money-Back Guarantee

We offer a full refund within 30 days of your initial purchase if you are not satisfied with the Service. This applies to the first subscription term only.

Subsequent Payments

Renewal payments (monthly or yearly) are generally non-refundable. If you cancel your subscription, the Service will remain active until the end of the current billing period. No partial refunds are given for unused time.

How to Request a Refund

Contact us at support@odoo-sh.de with your account email and reason for the request. We will process refunds within 5-10 business days.

Exceptions

Refund requests made after 30 days, or for accounts terminated due to terms violation, are not eligible.